Chris Hopkins, TriTech Institute & Innovation

When is a hospital more than a hospital?

„A hospital is more than a hospital when it provides not only medical care, but also social, emotional, and well-being support to its community, patients and their families. A hospital is more than a hospital when it fosters a culture of compassion, respect, and dignity for everyone who walks through its doors. A hospital is more than a hospital when it collaborates with other health care providers, community organizations, and stakeholders to address the root causes of health disparities, health promotion, well-being and equity.

A hospital is more than a hospital when it embraces social innovation as a way of improving its services and outcomes. Social innovation refers to the development and implementation of new ideas that meet social needs and create positive social change. A hospital that engages in social innovation can leverage its resources, expertise, and networks to address complex and systemic challenges, such as poverty, homelessness, mental health, well-being, and environmental sustainability. A hospital that adopts social innovation can also foster a culture of creativity, collaboration, and learning among its staff, community and partners. A hospital that practices social innovation can transform not only itself, but also its community and society.”

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